Hamilton County, Ohio hiring Social Services Worker 3 (Consumer Specialist) (4022-12) in Cincinnati, OH | LinkedIn (2024)

Highly Competitive Employee Benefits Package and Generous Paid Time Off11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, and Paid Parental Leave.

Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.

Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursem*nt, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!

DEADLINE TO APPLY: 06/05/2024

WORK LOCATION:Job & Family Services

222 E. Central Parkway

Cincinnati, OH 45202

WORK HOURS: Full-Time 40 hours weekly

(Potential for Hybrid Remote Work Schedule)STARTING SALARY: $19.32

NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with HCJFS.

Applicants for Children’s Services positions cannot provide foster care for children in the custody of Hamilton County.

REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION):

• Completion of a B.A or B.S. in a social services (psychology, sociology, political science), criminal justice, human services, liberal arts, or business related field.
• Or Associates degree in social services, human services, liberal arts, or business related field plus 2 years’ experience in a social services related field.

JOB DUTIES (SUMMARY):

• Provides services for families within a child day care system which includes protective, special needs, and targeted job, education and training components. Interviews, assesses need, advises of community resources, explores options and explains rights and responsibilities. Interprets federal and state regulations and local laws. Responsible for compliance of service program with federal, state, and local laws and takes action on non-compliance. Responsible for identification of problems and coordinating intervention for continuity of care. Responsible for providing on-going case maintenance and responding to problems and inquiries regarding eligibility and case status for the Child Care call center. Assists families with securing and retaining appropriate child care.
• Maintains caseload by use of an integrated computerized data collection system by direct data entry which includes demographics, child profile, authorization, verification, provider search, placement tracking, progress notes, evaluations, payment issuance, payment reconciliation, due process and other supportive data for compliance with federal, state, and local requirements. Represents agency at compliance hearings for varied funding sources. Responsible for establishing and maintaining communication with internal department staff, community and governmental agencies. Responsible for establishing and maintaining communication with internal department staff; including Children's Services, Income Maintenance, and Child Support, as well as community and governmental agencies. Clears SETS for Child Support income and non-custodial parent demographic information. Clears CRIS-E/Ohio Benefits Worker Portal for public assistance eligibility and notifies appropriate parties of disparity in information.
• Participates on departmental special projects, provides feedback on relevant practices and procedures, and provides support as an agency representative for public speaking requests and staff orientation programs as needed. Attends necessary conferences and training sessions.
• Attends conferences and training.
• Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES: (*Indicates can be developed after employment)

• Knowledge of: public relations; office practices and procedures; agency policies and procedures*; government structure and process; counseling; interviewing; social sciences (sociology, psychology, social work).
• Skill In: Agency networked personal computer software and program operating systems.
• Ability to: define problems, collect data, establish facts and draw valid conclusions; transcribe dictation, make appointments; gather, collate and classify information about data, people or things; handle sensitive inquiries from and contacts with officials and general public.

ESSENTIAL JOB FACTORS:

• Must undergo a background check via the Ohio Bureau of Criminal Identification and Investigation (BCI). Must have a car, valid driver’s license issued by the state of residency and required auto liability insurance.

BACKGROUND CHECKS REQUIRED:Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems:

• State Automated Child Welfare Information System (SACWIS)
• State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years
• Ohio Bureau of Criminal Identification Investigation (BCI)
• FBI
• National Sex Offender Public website (WWW.NSOPW.Gov) Code 5101:2-5-09 must be conducted for each prospective employee